Return Policy

All T3N TOEZ items are made to order. Because of this, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, or change of mind. Please review all product descriptions carefully before placing your order.

Sizing Disclaimer:

Fit may vary by style and fabric. Some cotton hoodies may run smaller. Where noted on the product page, we recommend sizing up for a more relaxed fit. If you are between sizes or prefer a looser fit, we recommend sizing up.

Due to the made-to-order nature of our products, we do not offer returns or exchanges for sizing issues.

Damaged or Defective Items:

If your item arrives damaged, misprinted, or defective, please contact us within 30 days of delivery. To help us resolve the issue quickly, include:

Name, email, number, and your order number
A clear photo of the issue

Once reviewed and approved, we will replace the item or issue a refund at no cost to you.

Lost Packages:

If your order is lost in transit, please contact us within 30 days of the estimated delivery date, and we will assist with a replacement or resolution.

Incorrect Address / Unclaimed Packages:

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect address or unclaimed delivery may require an additional reshipping fee.

Final Sale Items:

All sale items are final and not eligible for return or exchange unless they arrive damaged or defective.

How to Start a Return Claim:

Please contact us directly through our portal form at:
[email protected] before sending any items back.

Do not return products without prior authorization, as unauthorized returns may not be processed.